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Unified Group Services is a unique Third Party Administrator (TPA) that combines the resources of a large national firm with the personalized attention of a small local company. Our main focus is processing Medical, Dental, Vision, RX and Flex for self funded employer groups. We also provide Disability, HSA, & HRA claims processing, plus we offer a customized Wellness program. Among our distinctive differentiators is our attention to customer service and a commitment to a 5 business days claim turnaround time. We provide a dedicated Claims Account Manager to handle claims processing and a Dedicated Eligibility Representative to handle employee changes plus COBRA notification and premium collection.
We also customize reports based on our clients needs. Our commitment to customer service is well demonstrated with our Live Answer Phone System. Receptionists, not automated voice systems, answer calls during normal business hours. We also offer UnifiedGrp.com 24 hours a day, 7 days a week.
“I believe management cares about each person in the company.”
“The company really cares about their employees. They have strong beliefs and we are like a huge family. I enjoy my position and feel like I have the support I need to do my job effectively.”
“That they understand you have a personal life outside of work. They are very accommodating. Also, the environment is good.”
